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A reputation can take years to build and moments to destroy. The market environment is not static. Language changes, consumer thoughts and behaviors may change, and your brand must constantly evolve to remain relevant.

Who is shopping at dispensaries:

  • The average customer age is 37.6-years-old.

  • Most people spend between $25 and $50 per trip to a dispensary, with an average of $33 spent per trip. 34.7% of customers spend less than $10, usually picking up a single item like a half gram pre-roll or a carbonated beverage. Only 8.2% spend more than $100/trip.

  • With such intentional purchasing habits, how are you supposed to appeal to new customers? If people generally aren’t browsing, what is the true value of packaging and product design?

  • Cannabis consumers tend to be intensely brand loyal; how do you appeal to a customer who isn’t just ambivalent to change, but actively does not want to change?

88 % of consumers say that authenticity is a key factor when deciding what brands they like and support

https://www.oberlo.com/blog/branding-statistics

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